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Topic: Southwest Airlines sent me a personal message. Then, things got slightly uglier (Read 32 times) previous topic - next topic

Southwest Airlines sent me a personal message. Then, things got slightly uglier

Southwest Airlines sent me a personal message. Then, things got slightly uglier

[html]Crisis mangement needs a lot of executive management skill. Perhaps more than Southwest currently has.[/html]

Source: Southwest Airlines sent me a personal message. Then, things got slightly uglier (http://ht**://www.zdnet.c**/article/southwest-airlines-sent-me-a-personal-message-then-things-got-slightly-uglier/#ftag=RSSbaffb68)