India sets up govt panel to hear social media content moderation co*plaints
[html]NEW DELHI (Reuters) -The Indian government on Friday announced amendments to its information technology (IT) rules that will apply to social media…
NEW DELHI (Reuters) -The Indian government on Friday announced amendments to its information technology (IT) rules that will apply to social media co*panies, in a move that is likely to be seen as a reigning in of big tech firms.
Under the amended rules, which will co*e into effect from Oct. 28, a government panel would be formed to hear co*plaints from users about content moderation decisions of social media platforms.
Prime Minister Narendra Modi’s government has had strained relations with many Big Tech co*panies, and New Delhi has been tightening regulation of firms such as Facebook, YouTube and Twitter.
Tension over social media content decisions has been a particularly thorny issue in India with co*panies often receiving takedown requests from the government or removing content proactively.
Social media firms are already required to have an in-house grievance redressal officer and designate executives to co-ordinate with law enforcement officials.
Under the amended rules, the co*panies would be required to acknowledge co*plaints from users within 24 hours and resolve them within 15 days or 72 hours in case of a information takedown request.
(Reporting by Shivam Patel in New Delhi; Editing by Toby Chopra)
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