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Topic: Starbucks took a disturbing lesson from Delta Air Lines and now there's trouble (Read 27 times) previous topic - next topic

Starbucks took a disturbing lesson from Delta Air Lines and now there's trouble

Starbucks took a disturbing lesson from Delta Air Lines and now there's trouble

[html]It's rarely worth engaging customer emotions and then changing your tune.[/html]

Source: Starbucks took a disturbing lesson from Delta Air Lines and now there's trouble (http://ht**://www.zdnet.c**/article/starbucks-took-a-disturbing-lesson-from-delta-air-lines-and-now-theres-trouble/#ftag=RSSbaffb68)