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Topic: What do customers want? Technology professionals' crash courses in delivering better CX (Read 25 times) previous topic - next topic

What do customers want? Technology professionals' crash courses in delivering better CX

What do customers want? Technology professionals' crash courses in delivering better CX

[html]Software designers' and developers' view of the customer world may still be too insulated.[/html]

Source: What do customers want? Technology professionals' crash courses in delivering better CX (http://ht**://www.zdnet.c**/article/what-do-customers-want-technology-professionals-crash-courses-in-delivering-better-cx/#ftag=RSSbaffb68)